Victorias Secret UK Reviews
(Rated by 9 users)
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Are you looking for ways to save money when shopping at Victorias Secret UK. Our Victorias Secret UK coupon codes can help you do just that! Over 9 customers have already used our coupons to save an average of $69 with Victorias Secret UK discount codes. There are currently 3 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.2
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Shipping & Delivery4.4
- Customer Service4.6
- Good Value4.0
- Return Policy5.0
Recent Customer Reviews (9)
Liam Hayes
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Walter Watson
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Fanni Kárpáti
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Kim Bridger
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Isabel Cole
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Dirk Frey
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Jade Reed
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Jessica Norton
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Benjamin Hansen
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Victorias Secret UK Pricing
fragrances, lingerie, and accessories
£13 - £69
Body mists
£13 - £20
lingerie and bras
£35 - £55
Fragrances
£13 - £35
Knickers
from £14
Bras
£45 - £55
Accessories
from £69
Payment Methods
Accepted Payment Options:
Prices for items on Victoriassecret.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Victorias Secret UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Victorias Secret UK Pros & Cons
Pros
1
Offers wide range of lingerie, sleepwear, and beauty products with iconic branding.
2
Some customers praise the quality and fit of products.
3
Plus-size models are featured, promoting body inclusivity.
4
Customer service has been reported as helpful and supportive in some cases.
5
Options for delivery dates are available, providing some flexibility in shipping.
CONS
1
Many customers experience poor customer service, including issues with refunds and unhelpful staff.
2
Reports of late or missing deliveries, with poor communication.
3
Packaging is often described as non-discreet and cheap (plastic bags).
4
Website usability is criticized for being confusing and hard to navigate.
5
Pricing considered high, especially with expensive shipping costs.
6
Complaints about inconsistent sizing and product quality issues.
7
UK website is perceived as a poor experience compared to the US site; some call it a "scam."
8
Difficulty in unsubscribing from marketing emails.
9
Negative experiences with online orders and order confirmations.
Victorias Secret UK Features and Benefits
Features
Wide range of intimate apparel
Including lingerie, sleepwear, and beauty products tailored for women, providing access to high-quality, fashionable items backed by a globally recognized brand.
Innovative and sophisticated product designs
Offering functional benefits like push-up bras and aspirational style linked to high-profile fashion shows.
Multiple shopping channels
Online store, physical stores in the UK, and extensive eVoucher system, ensuring convenient and flexible shopping options.
Strong brand presence and marketing
Leveraging celebrity models, fashion shows, and active digital engagement, creating an engaging brand culture with appeal through endorsements and events.
Customer-focused shopping experience
Transforms intimate apparel purchases into a branded, quality-service experience fostering strong customer loyalty.
Easy eVoucher usage
Allows full or partial payments online or in-store with balance tracking, providing trust, security, and straightforward policies.
28-day return window
14 days longer than standard consumer law right of cancellation, available in most stores for new and unused items.
Free store returns
No charge for returning items to store if delivered to store.
Quality and fit of products
Praised by some customers.
Body inclusivity
Promoted through featuring plus-size models.
Helpful customer service
Reported as supportive in some cases.
Delivery date options
Provides flexibility in shipping.